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Products FAQ
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phone. Number: 0086-755-82239330-808
Email address: info@jaskeyworld.com
Office address: 4th Floor, Building 1, Xingji Center, Danzhutou Industrial Zone, Longgang District, Shenzhen

FAQs

What is lead time for normal order?

Sample Time: 3-7 working days for normal samples; 

Mass Order Time: 25-35 days after sample approval for daily orders.

Which package for the products?

Normally it is our standard gift box and it is OK to do customized package box as per requirements.

How long time for the product warranty?

The warranty of products is one year from the date of shipping for the goods under normal

use excluding batteries and other expendable accessories.

How do I know if my mobile device is compatible?

Your device must support Bluetooth Low Energy (BLE). Apple devices with iOS 11 or later are compatible, as well as most devices with Android 6.0 and later.